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Listed below are the most common questions we are asked by clients
If you have any other questions , then please feel free to ask when you are making your enquiry

F.A.Q's

Q1: Is a deposit required to secure the booking?

A1: To secure your date, a no refundable deposit of £200.00 is required with the remaining balance being paid 10 weeks before the wedding. Once the deposit is paid we email your deposit paid invoice and contract with all the T&C’S which you sign and return back to us.
We also have an initial meeting and consultation before the wedding, and on the run-up to the day. This is currently done via a video call due to our diary being so busy- but we can arrange to meet in person if preferred. 
 
The non-refundable deposit for the Video & Photo Packages is £400.00 (£200.00 to each supplier) 
Each supplier will provide you with their own Invoices, Contract and T&C's. 
 
Q2: What time do you arrive on the morning of the wedding?

A2: This will be discussed at the consultation, if we are not filming morning prep we normally arrive at least 45 minutes before the ceremony so that we can set up and get external and internal shots of the ceremony venue.
If we are filming morning prep then we arrive at least 1 hour and 30 minutes before the time of the ceremony. 
 
Q3: How discreet are you on the day?

A3: We are exceptionally discreet when filming; this is what we pride ourselves on. We film in a relaxed natural style.
Although we do also like to pose our own shots different from the photographer and which work better on the final video. This is at your own discretion and also depending on timings on the day. 
 
Q4: How long is the wedding presentation video and do we get to choose the music?

A4: The wedding film varies depending on the length of ceremony and speeches, but normally the fully edited  lasts between 1 hour 20 minutes and 3 hours in length, depending as mentioned above on length of ceremony, speeches and if morning prep or additional extras, i.e guest video messages are included. 
Highlight sneak peaks are around 5 minutes in length.- We normally use your first dance song for the highlight video. 

You choose 10 to 12 songs for the film which we use in throughout the production, excluding the ceremony, speeches and evening dances.  Click here to view examples on the most popular song choices we are requested by our clients. 
 
Q5: When will we receive our Wedding film?

A5: Depending on the time of year (taking in to account the busy periods) our turnaround time is anywhere from 4-15+ weeks. (We will always keep you up to date with how your edited wedding film is coming along). 
It can take 2-3 weeks to edit your wedding, but we have always have a queue of wedding films that we are working on.
Your wedding presentation will also be available online with your own secure password so you can share it with your family & friends. The good thing about the online presentation is you can download it onto your phone, laptop, computer and TV, so you can watch your day back anytime, anywhere. 
We also offer a USB with some packages, which on your approval of your online presentation - we will deliver to you- normally by 1st Class Post. 
 
Q6: Which Videographer will be filming on the day.
 
A6: We have a team of three main videographers Derek, Maureen and Alejandro
Due to the popularity of our services and we are having to take on more weddings in one day to cover all weddings that we are contracted too so we will let you know in advance the videographer(s) that will be capturing your special day.

All our videographers are highly experienced and professional and will film your wedding day to the highest of standards. 
All wedding films and highlights are edited by Derek.

Q7: Drone Services- Do you offer Drone services ​

A7: Yes we offer Drone establishing shots (weather permitting and dependent on flight or venue restrictions) 
Drone services are an additional extra- but if for the above restrictions we cannot provide drone services on the day, we will instead offer guest video messages which will take place during the evening turnaround(after dinner, before the first dance).  

Q8: What cameras do you use on the day?

A8: We use a range of highly professional HD. 4K video cameras and DSLR cameras, with a minimum of two cameras being used throughout the day (ceremony, speeches and dancing) depending on the size of the wedding and how much room we have. 

Q9: Do you offer a Livestream Service.

A9: No unfortunately this is not something that we offer as there are so many other social media platforms i.e facebook, vimeo etc, that you can access to offer you this service and at very little cost. 
 
Q10: Is there a charge for Travel 
 
A10: Rather than base ourselves in one area, we do travel all over Scotland to capture your special day
We only charge a Petrol fee if the Wedding venue is out with a specific area. We may also ask to be provided with an overnight stay at a local B&B or Hotel if we have Travelled a significant distance. 
The fee will be discussed on initial enquiry or booking. Please see our Terms & Conditions 

Q11: Do you have insurance?

A11: We have professional business insurance including public liability, professional indemnity & equipment cover.

Q12:  Do you charge for the filming of entertainment during the wedding meal eg Singing Servers. 

A12: Yes we charge £200.00 for filming entertainment this covers additional filming and editing. 

Q13: Why choose V.I.P Wedding Films 

A13: We are exceptionally passionate about your wedding day. We know the importance of your wedding film. We are friendly and approachable and absolutely nothing is a problem for us on your special day. We go that extra mile to ensure that your wedding presentation is a lifetime memory.

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